Shipping Policy
Shipping Policy
Thank you for shopping with us! We are committed to providing you with the best possible shipping experience.
Please note that if you order both a standard jewellery piece and a custom jewellery piece, the items will be shipped together. The shipping timeframe for your entire order will be based on the custom jewellery item. This means that both your standard and custom pieces will be shipped according to the estimated delivery time for the custom jewellery.
Shipping Time:
- Standard Jewellery:
o 1-3 days for Botswana
o 2-5 days for South Africa
- Custom Jewellery:
- 3-5 weeks for Botswana
- 4-6 weeks for South Africa
Shipping Time Estimates & Limitations of Liability
The estimated shipping times for custom jewellery (3-5 weeks for Botswana and 4-6 weeks for South Africa) are estimates based on production time and shipping times. While we strive to meet these timelines, factors beyond our control, such as shipping carrier delays, customs processing, or other unforeseen circumstances, may cause delays. We are not liable for any delays beyond the estimated shipping times. We appreciate your understanding and patience in these instances.
If you have any questions or need further assistance, our customer service team is here to help!
Thank you for your understanding and support!